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Account Deletion

Last updated: March 2026

How to Delete Your Account

You can request the permanent deletion of your VitaRun account and associated data. VibeGroup Studio ensures that your data is handled securely.

Method 1: In-App Deletion

  1. Open the VitaRun app.
  2. Go to Settings > Account.
  3. Tap Delete Account and confirm your choice.

Method 2: Email Request

Send an email to support@vibegroup.com from the email address associated with your account, requesting account deletion.

What happens to your data?

All personal data (email, name, physical activity, emotional state logs) gets permanently deleted. Anonymized, aggregated technical data that cannot be linked back to you may be retained for app performance analysis.

Data Retention and Deletion Timeline

Upon deletion request:

  • Immediate: Your account becomes inaccessible. We immediately start deleting your primary profile data, health metrics, and activity logs.
  • Within 30 days: All your active data is completely removed from our primary production systems.
  • Backup data (up to 90 days): Secure backups may retain your data for up to 90 days for disaster recovery purposes. After this period, it is permanently deleted.

Questions?

If you have any issues deleting your account, contact our privacy team at support@vibegroup.com.

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